![]() As a business owner I can’t tell you how refreshing it is to receive such good customer service. They are so helpful at this company I was blown away. To my surprise I received a response in less than five minutes. I sent a question to Cody online on a Saturday and expected an answer sometime the following week. I had a question when first receiving my scanner and they have an online chat box for questions. Other features include scanning in color, scanning both sides of a page and you can combine or separate scanned pages after scanning a document.Īs far as the customer service, it is the BEST I have ever encountered. The quality at 200 dpi is very good and will work for most applications. The scanner is fast when using the highest quality 600 dpi setting but blazing fast at the lowest quality 200 dpi. ![]() Connecting to the network was easy and you can place scans in a designated computer folder. It does take a little longer amount of time to send scans if you’re trying to send it directly to your personal computer on the same network but not so long that it is terribly annoying. I don’t really have much of a need for this option because of all the other alternative ways to send scans so I elected not to spend more time on it. Without reading the directions I just inserted my flash drive in the USB connector, but apparently you have to partition the drive to allow scanning to it. I did try to scan to a USB flash drive without success. I was pleasantly surprised to find out that you can scan to a fax line without connecting a phone line as well. You can scan to a USB flash drive, email addresses, or directly to your computer (iMac). You can scan to the free Raven cloud or other cloud services like Microsoft One Drive, Dropbox, etc. You can quickly and easily scan to multiple locations and even send scans to two locations at the same time. Once plugged in, I was able to connect to my scanner wirelessly instantly and it worked perfectly from the get-go. Everything is well thought out, organized, displayed nicely and it makes using the Raven scanner a breeze. This scanner is sharp looking and has a large touch screen display that is easy to read and works as you would expect it to. This company has made an incredibly awesome scanner that is so user-friendly and easy to use it almost fun. I can honestly say I “LOVE, LOVE, LOVE!” my new Raven scanner. I purchased the Raven Pro Scanner several weeks ago but waited until now to do a thorough review.
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